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FREQUENTLY ASKED QUESTIONS

Vezeni appliances are assembled in manufacturing facilities across Asia, using premium components sourced globally. We partner with top-tier suppliers from Germany, Italy, and other leading industrial countries to ensure every appliance we produce meets the highest standards of performance, reliability, and modern design.
All Vezeni kitchen appliances ship directly from our central distribution hub located in Chicago, Illinois. With our warehouse located in the United States, we ensure faster, more reliable delivery across the country and greater customer support responsiveness.
Vezeni provides luxury gas and dual-fuel ranges, rangetops, range hoods, refrigerators, wall ovens, built‑in microwaves, and dishwashers, each crafted with premium materials like German brass burners, Italian aluminum, porcelain-blue interiors, and stainless steel finishes.
Vezeni offers the Randolph and Reminiscia collections, available in 30″, 36″, and 48″ configurations—including dual fuel options with electric convection ovens.

Randolph uses German brass burners ranging from 9,000 to 18,000 BTU.

Reminiscia features Italian aluminum burners: 9,000 BTU semirapid and 12,000 BTU rapid, with 22000 BTU oven options and griddle configurations. Heavy-duty cast‑iron grates support cookware.

Ranges feature blue porcelain enamel interiors, soft‑close triple-pane doors, telescopic stainless‑steel racks, convection bake/broil, self-clean ovens, and auto‑reignition systems for safety and ease-of-use.

Dual Fuel models, like Reminiscia, combine a gas cooktop with an electric convection oven, offering precise baking and powerful flame control. Gas-only ranges deliver full flame control and simpler installation, even in power outages

Most ranges have a 2-year full warranty (parts & labor). Some Randolph models have extended coverage. Warranty terms, limitations, and registration process are detailed in the installation/user manuals downloadable online

Warranty registration can be completed via Vezeni’s Warranty Registration link found under “Resources” or by contacting their concierge team by phone (888‑283‑9364) or email (concierge@vezeni.com)

All technical documents, such as spec sheets, user manuals, install guides, and warranty documentation, are accessible from Vezeni’s Resources section and support pages.

Use the Store Locator on Vezeni’s website to find authorized dealers and showrooms. For virtual tours, brochure requests, or design services, reach out via email or phone to contact our concierge support.

Vezeni ranges focus on manual, mechanical control, and premium craftsmanship. Our kitchen appliances do not include smart app functionality or remote control features.

Manufactured using German brass or Italian aluminum burners, cast‑iron grates, porcelain-blue enamel interiors, and stainless steel finishes ensure that Vezeni appliances are designed to endure with an iconic and timeless aesthetic appeal.

Our support team provides access to replacement parts, accessories, and repair support via our concierge services and authorized service agencies. Contact us with model/serial number information for assistance.

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